Last updated: July 5, 2025
| Item | Content |
|---|---|
| Business Name | Jun Nakawatari |
| Representative | Jun Nakawatari |
| Address | For privacy protection, the address is not publicly disclosed. Address information will be disclosed via email without delay upon request to support@charactier-ai.com. |
| Phone Number | To prevent spam, our phone number is not publicly displayed on this page. If you require disclosure, please contact support@charactier-ai.com with 'Phone Number Disclosure Request' in the subject line. We will respond promptly within reasonable limits. |
| Email Address | support@charactier-ai.com |
| Sales Price | Displayed on purchase screen (including consumption tax) |
| Additional Fees | None (no shipping fees for digital content) |
| Payment Method | Credit card (Stripe) |
| Payment Timing | Immediate payment upon purchase completion |
| Delivery Time | Tokens and characters are granted immediately after payment completion |
| Returns and Exchange Methods | Due to the nature of digital products, this service does not accept any returns, cancellations, or refunds for customer convenience. However, in cases of payment issues such as duplicate charges caused by us, please contact support@charactier-ai.com. We will verify the details and promptly provide a refund or equivalent token compensation. Due to the nature of the provided content, there are no physical shipping, return shipping, or shipping costs for returns and exchanges. |
| Operating Environment | Latest Google Chrome/Safari/Edge and standard browsers on iOS 17 / Android 13 or later |
| Special Sales Conditions | Some features are restricted when token balance is 0 |
| Handling of Issues | If the service is unavailable, we will respond appropriately based on the Terms of Service and Privacy Policy. |
| Contact Information | Please inquire through the form below https://forms.gle/ZkYUQSmpqxrQaa4m8 |
| Subscription | This service does not have any subscription plans |
| Phone Number Disclosure Request | The phone number is not disclosed on this page to prevent spam. If you wish to request disclosure, please contact support@charactier-ai.com with 'Phone Number Disclosure Request' in the subject line. We will disclose it promptly within a reasonable scope. |